Citrix (ShareFile) Content Collaboration Enterprise Essentials (CSF-201) - Outline

Detailed Course Outline

Module 1: Enterprise File Synchronization and Sharing (EFSS) Overview

• Enterprise Document Sharing Use Cases
• Software as a Service (SaaS) and Cloud concepts
• EFSS Legal Basics

Module 2: Architecture

• Control Plane
• Data Storage Options (Azure, Amazon, Enterprise)
• Security (File Encryption, Password Policy, DLP Overview)

Module 3: Administration

• Folder Administration
• Advanced Preferences
• Manual User setup

Module 4: StorageZones

• Components data flow
• Restricted Zones Overview
• Connectors Overview (CIFS, SharePoint)

Module 5: User management

• Citrix Content Collaboration User Management (UMT) Tool
• Security Assertion Markup Language (SAML) Overview
• Citrix Content Collaboration Authentication

Module 6: Endpoint clients

• Windows and Citrix Virtual Apps and Desktop Client
• Mobile Clients
• Outlook Plug-in

Module 7: User Experience

• Getting Started
• File Management
• Preference Customization

Module 8: Troubleshooting and Management

• Authentication and Access Issues
• Component upgrade
• Component monitoring