Citrix (ShareFile) Content Collaboration Enterprise Essentials (CSF-201) – Outline

Detailed Course Outline

Module 1: Enterprise File Synchronization and Sharing (EFSS) Overview

  • Enterprise Document Sharing Use Cases
  • Software as a Service (SaaS) and Cloud concepts
  • EFSS Legal Basics

Module 2: Architecture

  • Control Plane
  • Data Storage Options (Azure, Amazon, Enterprise)
  • Security (File Encryption, Password Policy, DLP Overview)

Module 3: Administration

  • Folder Administration
  • Advanced Preferences
  • Manual User setup

Module 4: StorageZones

  • Components data flow
  • Restricted Zones Overview
  • Connectors Overview (CIFS, SharePoint)

Module 5: User management

  • Citrix Content Collaboration User Management (UMT) Tool
  • Security Assertion Markup Language (SAML) Overview
  • Citrix Content Collaboration Authentication

Module 6: Endpoint clients

  • Windows and Citrix Virtual Apps and Desktop Client
  • Mobile Clients
  • Outlook Plug-in

Module 7: User Experience

  • Getting Started
  • File Management
  • Preference Customization

Module 8: Troubleshooting and Management

  • Authentication and Access Issues
  • Component upgrade
  • Component monitoring