Cisco ThousandEyes Deployment and Implementation (TEDI)

Detailed Course Outline

Module 1: Evolution of Application Delivery and Network Monitoring Requirements

  • The SaaS Cloud Disruption
  • The Importance of Enterprise App-to-User Visibility

Module 2: Thousand Eyes Platform Overview

  • ThousandEyes Platform and Architecture
  • Working with Agents
  • Understanding Consumption Models and Pricing
  • External Integrations

Module 3: Solution Use Cases

  • ThousandEyes Cloud Adoption Use Cases
  • Use Cases for Digital Experience
  • L3 And WAN Use Cases
  • Qualifying ThousandEyes Strategic Value

Module 4: Enterprise Agent Installation and Placement

  • Enterprise Agent Overview and Data Collected
  • About BrowserBot
  • OVA and Hyper-V Hypervisor Installation
  • UX Installation and Docker Deployment
  • Installation for Cisco IOS XE Containers
  • Installation for Cisco Catalyst 9000 Series Switches
  • Other Installation Options
  • Enterprise Agent Clusters
  • Interface Selection, Creation and Configuration
  • Placement Considerations

Module 5: Endpoint Agent Installation and Configuration

  • Endpoint Agent Overview and Data Collected
  • Endpoint Agent Installation options
  • Configuration and Deployment
  • Creating Scheduled Tests
  • User Experience

Module 6: Thousand Eyes Test Types and Functionality

  • Cloud and Enterprise Agent Based Tests
  • Nesting of Tests
  • Data Collection
  • Adding Tests
  • Relating Foundation Technologies to Test Methods and Output

Module 7: Network Layer Tests

  • Test Inputs
  • Agent-to-Server Test Configuration
  • Agent-to-Agent Test Configuration
  • End-to-End Metrics and Visualization

Module 8: BGP Testing

  • BGP Protocol Review
  • Test Inputs
  • Alert Rules
  • Interpreting BGP Route Visualization

Module 9: DNS Testing

  • DNS Review
  • DNS Test Inputs
  • Analyzing DNS Test Output
  • DNS+ Layer Tests Settings
  • DNS+ Layer Tests Output

Module 10: Testing Web Servers

  • HTTP Inputs
  • FTP Server Test Inputs
  • Analyzing Web Test Output

Module 11: VoIP Tests

  • VoIP Technology Review
  • RTP Settings
  • SIP Server Settings
  • Interpreting RTP Stream and SIP Server Output

Module 12: Transaction Testing

  • Modeling User Workflows
  • Basic Test Configuration
  • Transaction Scripting Examples
  • Using the ThousandEyes Recorder
  • Selenium and Web Dev Tools
  • The Document Object Model and Interpreting Waterfall Charts

Module 13: SD-WAN Visibility and App Performance

  • SD-WAN Review
  • Leveraging Visibility to Baseline App and Network Performance
  • SD-WAN Branch, SaaS, and ISP Metrics
  • Using Underlay/Overlay Visualizations to Validate Performance and Isolate Issues

Module 14: Outage and Performance Analysis with ThousandEyes

  • Determining the Correct Test Type and Config
  • Correlating and Validating Test Results

Module 15: Monitoring, Alerting and Remediation

  • Using ThousandEyes Monitoring to Improve Digital Experience
  • Determining Actions to Take Based on Test Output
  • Using Snapshots
  • Managing Alerts
  • Capturing Historical Data

Module 16: Troubleshooting

  • Missing or Incorrect Path Visualization Information
  • HTTP server test errors
  • Firewall Considerations
  • CLI Network Troubleshooting Utilities