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CVP Development and Scripting Part 1 (CVPDS-1)

 

Who should attend

CVPD is for Cisco customers, partners, and employees involved in UCCE/CVP or CVP Stand-alone deployments. This class is for application developers, programmers, sales and pre-sales, technical support, and project managers to learn to script in CVP Call Studio and VXML Server.

Course Content

CVP Development and Scripting - Part 1 is part of the Cisco UCCE with CVP suite of Contact Centre training classes. CVPDS-1 teaches each student to use the features of Call Studio to build self-service IVR applications and to run and maintain them on the CVP VXML Server, and to interface with UCCE/ICM scripts.

Students have ample practice writing applications, using OAMP for put applications into production on the classroom VXML Server, and troubleshooting through log files analysis.

Classroom Training
Modality: G

Duration 5 days

 

Schedule

English
7 hours difference
Online Training Time zone: Central Daylight Time (CDT) Guaranteed date!
Online Training Time zone: Central Daylight Time (CDT) Guaranteed date!
Online Training Time zone: Central Daylight Time (CDT) Guaranteed date!
Online Training Time zone: Central Standard Time (CST) Guaranteed date!
Guaranteed date:   Fast Lane will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.