Digital Intelligence for Data Science and AI – Smart Spaces & Buildings (DSAIC03) – Outline

Detailed Course Outline

Lesson 1: Introduction

  • Course Objectives

Lesson 2: Monetization Opportunities within Smart Spaces

  • Understand the central role played by IoT and DSAI in achieving Digital Transformation initiatives for organizations with smart spaces.
  • Learn what is Smart and Connected Spaces: The Digital state of the Union for the smart spaces.
    • Understand industry and market trends affecting the above.
  • Landscape analysis of the Smart Buildings and Commercial Spaces.
  • What are the common business challenges and goals that are top-of-mind?
    • Market Demographics
    • Issues with Building Automation Systems (BAS)
    • Aging Infrastructure
    • Reactive mindsets and culture in facilities management.
  • What are the focused business areas, use cases and applications which IoT and DSAI can help remediate, solve or augment within smart spaces?
    • Smart Space Design and Construction
    • Sustainable Energy Management
    • Safety and Security
    • New Capital Investment Models
    • Inter-building/space communication and collaboration
    • Asset Management
    • Predictive Equipment Maintenance
    • Space Optimization
    • Innovations in Lease management
    • Occupant Comfort, Personalization and Interactions
  • Learn about the Opportunities which provide assured payback for IoT and DSAI initiatives within certain targeted areas:
    • Office spaces
    • Retail Environments
    • Multi-family
    • Industrial
    • Hotel
    • Mixed-use
  • Articulate the value proposition that Technology Vendors could bring to the above focused business areas, use cases and applications, leveraging their IoT portfolio of solutions, ecosystems and partners.

Lesson 3: Develop a 360 view of an Organization with Smart Spaces

  • Objective: Describe the Industry, Market, Line-of-Business, Financial, Operational and Governance insights surrounding smart spaces.
  • Topics:
    • Industry and Market acumen: Generate an awareness of current Industry and market insights into the IoT and DSAI projects within smart spaces.
      • Understand best practices of bring IoT and DSAI into smart spaces.
      • Obstacles to change and adoption of IoT and DSAI projects.
      • Lifecycle of a Smart Space
    • Organizational acumen Organization Structure, Line-of-Businesses, Departments, External Partners and Ecosystem players.
      • Gain an awareness of the different Buyer Personas involved in an IoT or Digital Transformation initiative
        • Owners, Landlords and Developers
        • Architectural Design Firms
        • Construction Companies
        • Civil Engineering Firms
        • Mechanical, Electrical and Plumbing (MEP) engineers
        • Facility & Property Management
        • Leasing Companies
        • Sustainability Organizations
        • System Integrators
        • Urban Planners
      • Understand within the Buyer Personas, who are the relevant Decision-makers, Economic Buyers, Technical Buyers, Influencers, Recommenders, End Users, Detractors and Saboteurs (in a smartspace context);
      • Understand the key business needs, care-abouts, aspirations, tech attitudes, evaluation criteria and outcomes from each buyer persona;
      • Learn strategies on how to break through to the relevant Buyer Persona;
      • Understand the customer problem awareness framework and how to determine your customer’s maturity of understanding of their business outcomes and problems;
      • Engagement and Influencing strategies for connecting with relevant Buyer Personas using IT as a key strategic partner to IoT and DSAI initiatives;
      • Understand the External Partners and Ecosystem dynamics for smart spaces.
    • Financial acumen: Learn how recognize key details within financial statements, reports and analyst briefings for identifying potential opportunities for IoT and DSAI initiatives.
      • Understand the different KPIs, and metrics for a typical smart space environment (e.g. energy costs, 3-30-300 rule, operating and maintenance cost per sq. feet and payroll costs) specific to smart spaces.
    • Operational acumen: Describe the high-level elements in a smart space environment and their processes and workflow using an example:
      • Space Planning, Design and Construction
      • Corporate Social Responsibility and Sustainability
      • Human Resources
      • Real estate lifecycle finances and operations
      • Technology
      • Energy Performance Contracting
      • Others
    • Governance acumen: Explore the common industry governance, risk management, customer data privacy, cybersecurity, regulatory and compliance administrations for smart spaces and their impact on Digital Transformation and IoT initiatives and projects.
      • Key Organizations, Consortia, Alliances and Certifications for Smart Spaces.