Detailed Course Outline
1 Course Introduction
- Introductions and course logistics
- Course objectives
2 Introduction to Troubleshooting
- Define the scope of troubleshooting
- Use a structured approach to solve configuration and operational problems
- Apply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency
3 Troubleshooting Tools
- Use command-line tools (such as Linux commands, vSphere CLI, ESXCLI) to identify and troubleshoot vSphere problems
- Identify important vSphere log files and interpret the log file contents
4 Troubleshooting Virtual Networking
- Analyze and resolve standard switch and distributed switch problems
- Analyze virtual machine connectivity problems and fix them
- Examine common management network connectivity problems and restore configurations
5 Troubleshooting Storage
- Troubleshoot and resolve storage (iSCSI, NFS, and VMware vSphere® VMFS) connectivity and configuration problems
- Analyze and resolve common VM snapshot problems
- Identify multipathing-related problems, including common causes of permanent device loss (PDL) and all paths down (APD) events and resolve these problems
6 Troubleshooting vSphere Clusters
- Identify and recover from problems related to vSphere HA
- Analyze and resolve VMware vSphere® vMotion® configuration and operational problems
- Analyze and resolve common VMware vSphere® Distributed Resource Scheduler™ problems
7 Troubleshooting Virtual Machines
- Identify possible causes and resolve virtual machine power-on problems
- Troubleshoot virtual machine connection state problems
- Resolve problems seen during VMware Tools™ installations
8 Troubleshooting vCenter Server and ESXi
- Analyze and fix problems with vCenter Server services
- Analyze and fix vCenter Server database problems
- Examine ESXi host and vCenter Server failure scenarios and resolve the problems