Instructor-led Online Trainings
to ensure a trouble-free start and
execution of your online training!
Thank you for taking a few minutes to familiarize yourself with the training process as well as the technical requirements.
We use Cisco WebEx or Microsoft Teams for our online trainings.
After booking your online training, you will receive your access data at least 10 days prior to training start via e-mail. This will include a link and a password as well as other information such as training times.
The virtual classroom will be opened for you at least 30 minutes prior to training start.
Please make sure to enter the virtual classroom on the first day of the training at least 15 minutes prior to training start!
This way we can ensure a trouble-free start for all participants.
Please use this timeframe to check your audio and video device configurations.
Detailed information on this can be found in the tutorial section of this website.
In case your training lasts more than one day, please take note of the start time of the first day, as it might differ from the other days.
Prior to class start, please make sure that the following system requirements are met.
- stable internet connection
- high-quality audio input and output functionality
- optional: camera
We highly recommend using a second screen!
- Use the WebEx App as an Attendee
- Change the Audio and Video Settings in WebEx
- Register for and Join a WebEx Session as an Attendee
- The Proper Etiquette in Video Conferences
In case of questions prior to class start, please send an e-mail as a reply to your order confirmation you received.
In case of questions during your training, please contact the trainer or send an e-mail to the address provided within the virtual classroom which will connect you to our technical team.