ONTAP Troubleshooting (CATSP)

 

Course Overview

In this course, you increase your proficiency as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS), and SAN protocols. From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system (EMS) messages for troubleshooting.

Who should attend

NetApp Technical Support engineers, Support Services Certified partner engineers, and Professional Services engineers

Certifications

This course is part of the following Certifications:

Prerequisites

Course Objectives

This course focuses on enabling you to do the following:

  • Identify the different software components in the ONTAP architecture.
  • Analyze the methodologies for troubleshooting management component applications, networks, and protocols.
  • Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues.
  • Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components.
  • Analyze the health of a cluster and summarize the results.
  • Identify issues with the management component.
  • Use administrative commands to verify the configuration of NFS and SAN environments.
  • Use the troubleshooting methodology for NAS and SAN protocols to define and isolate issues.
  • Locate logs for the management component, network, NFS, SMB, and iSCSI protocols.
  • Collect data for support cases.

Prices & Delivery methods

Online Training
Modality: L

Duration 4 days

Price (excl. tax)
  • Eastern Europe: US$ 4,448.—
Dates and Booking
Classroom Training
Modality: C

Duration 4 days

Price (excl. tax)
  • Eastern Europe: US$ 4,448.—
Dates and Booking

Schedule

English

Time zone: Central European Summer Time (CEST)

Online Training 1 day This is a FLEX course. Time zone: Central European Summer Time (CEST)
Online Training 1 day This is a FLEX course. Time zone: Central European Summer Time (CEST)
Online Training 1 day This is a FLEX course. Time zone: Central European Time (CET)

1 hour difference

Online Training Time zone: British Summer Time (BST)
Online Training Time zone: British Summer Time (BST)
Online Training Time zone: British Summer Time (BST)
Online Training Time zone: Greenwich Mean Time (GMT)

3 hours difference

Online Training Time zone: India Standard Time (IST)
Online Training Time zone: India Standard Time (IST)
Guaranteed date:   We will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom. All FLEX courses are also Instructor-led Online Trainings (ILO).

Europe

France

 Guaranteed date! Online Training This is a FLEX course in French language.   Time zone: Europe/Paris Enroll
Online Training This is a FLEX course in French language.   Time zone: Europe/Paris Enroll
Online Training This is a FLEX course in French language.   Time zone: Europe/Paris Enroll
Online Training This is a FLEX course in French language.   Time zone: Europe/Paris Enroll
Online Training This is a FLEX course in French language.   Time zone: Europe/Paris Enroll

Netherlands

Utrecht Course language: English Enroll

Switzerland

Basel 1 day Enroll
Bern 1 day Enroll
Online Training This is a FLEX course in German language.   Time zone: Europe/Zurich 1 day Enroll
Online Training This is a FLEX course in English language.   Time zone: Europe/Zurich 1 day Course language: English Enroll
Basel 1 day Enroll
Bern 1 day Enroll
Online Training This is a FLEX course in German language.   Time zone: Europe/Zurich 1 day Enroll
Online Training This is a FLEX course in English language.   Time zone: Europe/Zurich 1 day Course language: English Enroll
+ show all dates
Guaranteed date:   We will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
This is a FLEX course, which is delivered both virtually and in the classroom. All FLEX courses are also Instructor-led Online Trainings (ILO).