Microsoft Dynamics 365 Field Service (MB-240T00)

 

Course Overview

Learn how to effectively configure a Dynamics 365 for Field Service implementation to maximize the tools and features available to efficiently manage a mobile work force.

Who should attend

This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.

Certifications

Course Content

  • Configure Microsoft Dynamics 365 Field Service
  • Configure bookable resources in Dynamics 365 Field Service
  • Schedule crews, facilities, and resource pooling in Dynamics 365 Field Service
  • Work order management, agreements, inventory, and purchasing in Dynamics 365 Field Service
  • Incident types in Dynamics 365 Field Service
  • Inspections in Dynamics 365 Field Service
  • Manage scheduling options in Dynamics 365 for Field Service
  • Customize the schedule board in Dynamics 365 Field Service
  • Deploying Resource Scheduling Optimization
  • Get started with the Dynamics 365 Field Service Mobile application
  • Customize and configure the Dynamics 365 Field Service Mobile application
  • Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
  • Customer assets in Dynamics 365 Field Service
  • Set up Field Service to create work orders from IoT data
  • Create custom apps for Dynamics 365 Field Service
  • Gather customer feedback with Dynamics 365 Customer Voice

Prices & Delivery methods

Online Training
Modality: L

Duration 4 days

Price
  • Eastern Europe: 850.— €
Classroom Training
Modality: C

Duration 4 days

Price
  • Eastern Europe: 850.— €

Schedule

English

1 hour difference

Online Training Time zone: British Summer Time (BST)
Online Training This is a FLEX course. Time zone: Eastern European Summer Time (EEST)
Online Training 3 days Time zone: British Summer Time (BST)

2 hours difference

Online Training This is a FLEX course. Time zone: Gulf Standard Time (GST)

7 hours difference

Online Training Time zone: Eastern Standard Time (EST)
Online Training Time zone: Eastern Standard Time (EST)
Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom. All FLEX courses are also Instructor-led Online Trainings (ILO).

Europe

Germany

Berlin This is a FLEX course.   Time zone: Europe/Berlin Enroll:
for online training
for classroom training
Frankfurt This is a FLEX course.   Time zone: Europe/Berlin Enroll:
for online training
for classroom training
Hamburg This is a FLEX course.   Time zone: Europe/Berlin Enroll:
for online training
for classroom training

France

Paris This is a FLEX course.   Time zone: Europe/Paris 3 days Enroll:
for online training
for classroom training
Paris This is a FLEX course.   Time zone: Europe/Paris Enroll:
for online training
for classroom training

Switzerland

Zurich This is a FLEX course.   Time zone: Europe/Zurich Enroll:
for online training
for classroom training
Zurich This is a FLEX course.   Time zone: Europe/Zurich Enroll:
for online training
for classroom training
Zurich This is a FLEX course.   Time zone: Europe/Zurich Enroll:
for online training
for classroom training
This is a FLEX course, which is delivered both virtually and in the classroom. All FLEX courses are also Instructor-led Online Trainings (ILO).