The Cisco Customer Success Manager Specialist certification provides a solid framework, and a core set of proven fundamental skills and knowledge to deliver immediate value to the vendor/customer relationship.
To help customers achieve the value and utility that they expect, and to realize the outcomes, it is increasingly crucial for a customer advocate to take responsibility and ensure that the deployment, adoption, and follow on use of the product/service deliver on the up front, agreed upon and purchased business outcome.
The Cisco Customer Success Manager Specialist certification is valid for two years. To recertify:
- Pass the current version of DTCSM exam